12 Questions to Ask Before Hiring a Web Design Agency

It’s time to hire a web design agency—but how do you know which one is the right fit for your business?

There are so many options out there, and it can be hard to know what questions to ask in order to find the perfect match. We’ve got you covered!

Here are six questions to ask before hiring a web design agency so that you can make a well-informed decision:

1) What is your process? How long does it take? Will it cost more if I want something extra added on?

2) How will we communicate during the project? What happens if I need help with something or want to make changes during development?

3) Who will be responsible for managing my project and ensuring that it stays on track and meets my expectations?

4) What type of experience do you have working with companies like mine (i.e., small businesses)?

5) Do you offer any guarantees or warranties on your work? If so, what are they exactly?

6) Once the website is launched, do we still keep in contact?

7) What is your payment structure like? Do you take credit cards? Do you require retainer fees, or do clients pay after they receive their final product? This is one of the most important parts of getting started—you want to make sure you can afford what they’re offering.

9) Who will be my main point of contact?

10) Do you host websites? If not, do you help setting up hosting?

11) Do you maintain websites?

12) Can I see some examples of previous projects?

Conclusion

You don’t need to answer all of the above questions to hire an agency, but asking them can give you valuable insight into how the agency works and its level of expertise. It’s never too early to start vetting your potential partners, so take the time to email, call and chat before making a final decision. After all it’s a partnership you’re building.

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